We make the difference
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About IJ Technologies
Upscaling Your Businesses
IJ Technologies BPO Company is a strongly growing Businesses Processes outsourcing company headquartered in Jhelum, Pakistan. We are providing cost-effective and high-quality services in the outbound, inbound, Provisioning, Information Technology, Human Resource, and Finance departments so we can help our country grow through lead-generating businesses and entrepreneurs.
Here are the steps we take.
CEO & CO Founder Itra Junaid
Itra Junaid is the Founder & CEO of IJ Technologies SMC PVT LTD, a leading BPO offering a comprehensive suite of services, including Outbound Services, Customer Support, Inbound Services, HR Services, IT Services, and Training Services. Employing a dedicated team of over 800 professionals globally, Itra is also a Co-Founder and Business Consultant for various multinational businesses, specializing in lead generation for the Telecom, Insurance, and dispatching sectors, with a robust focus on Billing and Collections.
Apart from her primary roles, Itra possesses a strong understanding of business compliance and provides essential legal counseling and licensing support to startups, guiding them through complex regulatory landscapes to foster successful business foundations.
Recognized for her visionary leadership, Itra steers her companies toward innovation and excellence. Her impactful messages serve as a source of inspiration, resonating deeply with audiences, making her a respected and influential leader in the industry.
Junaid Iqbal Managing Director
Junaid Iqbal is the Managing Director at IJ Technologies SMC PVT LTD, has a robust educational background and significant international experience. He excelled in managing comprehensive travel operations for a prestigious firm in the UAE. Upon returning to Pakistan, he leveraged his expertise to propel IJ Technologies to new heights. Overseeing diverse business operations and providing strategic consultancy, Junaid’s visionary leadership and profound knowledge have been pivotal to the company’s remarkable growth and success.
His dedication and strategic insights continue to drive the company forward, ensuring sustained excellence and innovation in its services. Under his guidance, IJ Technologies has expanded its global footprint and enhanced its reputation in the industry.
Active Listening
We believe listening is the key to achieving success. That’s why we put our complete focus on listening to what a customer has to say. We stay involved in the conversation to make sure we clarify the customer queries
Tech Acquaintance
Not all customers can understand the tech process businesses go through and that’s why we stay by side with the customer and provide the technical assistance needed to address the problem.
Address the problem
While rude replies and negative reviews might be a good reason to lose customers, we make the unhappy customers happy by addressing the problem in an efficient way.
Timely Replies
Our team is always available for answering customers in a matter of seconds because customers’ concerns are important to us
What Our Client’s Says
Do you want to know more about our services? Contact us
The professional team of IJ Technologies will be happy to serve you and grow your Business much faster than your expectation.We can solve your every business query.